Luxcima’s management and support team, after years of effort, has provided a platform where users from all over the world can communicate with the sellers of the offered products and find and buy the products they need in the fastest time and in the most convenient way.
Also, all the steps of packing and sending to the customer are done by us, the Luxcima support team.
Luxcima.com is obliged to deliver the products and orders of its users and customers without problem in the stipulated time.
Luxcima.com is also obliged to protect all the information of its users and customers well.
If there is a defect in the product, it is the responsibility of luxcima.com to check, fix the defect or send a replacement product.
Also, the questions and messages of users and customers should be answered at the right time.
We save data from the users to complete the purchase process and to inform the customers and sellers, as well as to find out about the interests and needs of the customers.
Customers and users express their consent to all these accesses by registering and registering purchases in luxcima.com.
By registering a purchase on the platform, customers declare their full satisfaction and trust towards the platform to complete the purchase and shipping processes.
Users and customers are required to wait until the date announced in the system to receive the product, and if they do not receive the product on the announced date, they can register their complaint and report in the report page.
These data and information are collected to complete customer requests, operate the intelligent software system, improve and enhance luxcima.com platform services.
Also, in order to keep the luxcima.com platform space healthy, any activities including:
Sale of prohibited substances
Sending inappropriate messages
Registering inappropriate comments and texts in different parts of the platform
Personal or organizational use of platform data for various activities
Publishing content, images and platform products without obtaining permission
It is prohibited, and in case of any of these cases, luxcima.com has the right to legal follow-up and complete blocking of wrong accounts.