“In this section, you have access to a list of frequently asked questions and various trainings”
You can choose and order your products by following the steps below.
Using the PayPal payment portal, you can pay for your orders online in a very safe and secure platform.
Note: You can only manage your previous orders through the website if you have registered in Luxcima.com before making the purchase. If you have registered an order without having an account, you can only view your order information through your email records.
To view and track your previous orders through the website, just go to the account page and select the orders icon.
To return the money and return the product to us, you must first explain the reason for your request through an email. Our Email is email@example.com
Be sure to mention the following subjects in your email.
notice: You must send your request with the email you registered with Luxima and with which you registered your order!
It is mandatory to complete all the above steps to return the money!
After receiving the email, our support staff will review your request in less than a few hours and send you additional information about the refund in the form of an email.
To fully use Luxcima.com facilities and make purchases, it is better to create a user account through the account page.
The account offers you facilities such as managing orders at any time, using the wish list, returning the order, receiving permanent discount codes, etc.
So if you don’t have an account yet, click to register now.
Also, note that you can place an order without having an account, but the possibility of returning money, registering comments, etc. will only be active for you if you have an account.
To log in, it is enough to complete the following steps correctly:
To sign up on the website, you must first enter the account page.
After entering the registration code, your registration is complete and you can enter your account.
To Recovery your password, it is enough to complete the following steps correctly:
After entering your e-mail and selecting the “Request” option, an e-mail containing a password recovery link will be sent to your e-mail, through which you can recover your password.
If you could not access your account through this method for various reasons, you can send us an email or call us to guide you.
There are many reasons why you may decide to send us a report.
You can send us reports about website problems, content and product misuse, suggestions and criticisms, etc.
You can do this through the form at the bottom of this page. Click to access the form.
We are ready to handle your comments, suggestions and reports at any hour of the day or night.
Any time you have a question that you could not find the answer on the website or any time you need our guidance on using the website, products or making purchases on the website, you can contact us through the contact page through the available ways. get in touch
1. You can send us a message through the existing form and we will check your message and answer it as soon as possible.
2. You can send a message directly to our email.
We have been trying 24/7 to provide a quality and convenient service with high security for users, and our efforts to grow and improve the system will not stop.
In this regard, in order to maintain the security of users’ information during the registration, purchase, etc. processes, and to create a secure environment with high trust, we have specified conditions so that there are no problems for users.
You can see these conditions along with the guarantees provided by the LUXCIMA team on the privacy page.
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